The Franklin County Visitors Bureau Certified Tourism Ambassador™ (CTA) Program is a multi-faceted opportunity to increase regional tourism by inspiring front-line employees and volunteers to turn each visitor encounter into a positive experience. The Franklin County Visitors Bureau CTA program provides on-going education, industry networking, opportunities and personal branding. It is a nationally recognized certification bound to add interest to any resume! Additionally, the program keeps you “in-the-know,” increases
business and often leads to career advancement.

This national, professional training program demonstrates our dedication to promoting our destination as the best, with a high level of commitment to our visitors. Everyone benefits –the visitor, the industry, the local economy, the hospitality professional and the community. By becoming a CTA, you’ll have the tools and knowledge necessary to create a more memorable visitor experience and you’ll reap the benefits.

Simply follow the link below and register online for Franklin County Visitors Bureau CTA certification course! Remember to review the curriculum and be prepared to complete the required reading. Anticipate four to six hours of reading (ahead of the class), followed by a three-to four hour class, which includes an open book certification test (and light snacks).