The Franklin County Certified Tourism Ambassador (CTA) Program is a certification program that serves to increase tourism by inspiring front-line hospitality employees and volunteers to work together to turn every visitor encounter into a positive experience.

Franklin County has the beauty of four season with year-round festivals and outstanding recreation, plenty of fresh foods, breweries and wineries, galleries and theatres, plus chapter after chapter of American history. It is a destination like no other. But, the greatest asset is our people. Our people still stop, speak, and smile. It is what sets our destination apart!

Being a CTA builds the confidence to go above and beyond with the visitor experience. Plus, it provides a way to network, support pride in community, stay in the know on local happenings, gain knowledge of local history and culture, and develop leadership qualities.

Are you interested in the Franklin County CTA Program? Give Doug Harmon a call at 717.552.2977 or send an email to